Hello! my name is Estefanía Trisotti. I am a service and experience designer with 10 years experience designing digital products and services for public and private institutions in Germany, the UK, Chile, Colombia and Denmark.
I currently live in Berlin, and work at BCG Digital Ventures as a Design Lead, helping to shape and build start-ups from the ground-up with the world’s most influential companies. Since January 2018, I have been working at Mobimeo -a new venture of the Deutsche Bahn- creating technologies within the mobility space.
I have experience designing user-centred products and services within interdisciplinary teams, combining strategy, business methods and creativity to initiate systemic change. I have been responsible for the design process of projects at different phases from definition and planning to delivery, combining my visual design background as a valuable advantage to execute and engage with multiple stakeholders.
My work succeeds in capturing people’s needs, interests and motivations to then analyse and abstract patterns and meaning, converting insights into design opportunities. I am also a great team player and storyteller, capable of solving problems both analytically and creatively to make ideas happen.
In 2017, I obtained my Master’s degree in Service Design at the Royal College of Art in London, being awarded as an Excellent. During the two years of the programme, I have worked for diverse clients such as the Capital Region of Denmark (the outcome was "Konstell", for the New Zealand Hospital), Lambeth Council in London, The Shaw Trust and Natural History Museum. As an aside of my studies, I have also done service design consultancies for London-based start-ups such as Cupris Health and Filisia interfaces. In all these projects, I have been involved from early stages of the design process to implementation.