“A little goes a long way” is a project aimed to improve the service of Lambeth’s Street Champions.

Based on four research insights, we redesigned the experience of how Street Champions volunteers engage with both residents and Council service providers, empowering their communities to increase their impact.

 

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Date: March 2016

Context: Second Term Project - Service Design MA at the Royal College of Art

Members: Estefanía Trisotti

Extent of the project: 6 weeks, full-time

Tutor: Tom Stables

Key Stakeholders: Natural History Museum (Events Staff), Royal College of Art